Wellbeing Hub

Life as a student can be exciting but also challenging. We encourage you to reach out early if you need help — asking for support is a positive step.

Student Counsellors with experience in specific aspects of emotional wellbeing are available to offer guidance on any aspect of life that might be causing you stress or concern. Welfare support from counsellors is available via our Student Services for current students.

Appointments can be made concerning issues such as:

• Student safety
• Loneliness, homesickness
• Personal relationships, harassment
• Your studies and academic difficulties
• Financial problems
• Personal trauma
• Employment options
• Concerns regarding friends and family
• Personal health
• Legal difficulties

These sessions are offered in Bahasa or English via video or in person. To book a confidential appointment email student support

Looking after your health, both physical and digital, is key to a balanced study life.

We offer and can connect you with:

• On-campus and local health and medical services
• Guidance on lifestyle, nutrition, and physical health
• Support for balancing digital habits, privacy, and screen time

Money worries shouldn’t get in the way of your studies.

We provide:

• Hardship support and access to grants/funds
• Referrals to trusted financial/community services

For more information on financial wellbeing please visit Student Services

We take your safety seriously and want our campuses to be welcoming, respectful, and safe.

Options include:

• Reporting harassment, bullying, or unsafe behaviour (confidential or anonymous)
• Zero tolerance for sexual assault or violence
• All incidents evaluated and followed up appropriately

To report you concerns:

Visit us at Student Connect
Call +62 811-2024-0447, Monday to Friday 8:00am – 4:00pm
Send us an email to book an appointment at student support

We celebrate diversity and respect the privacy of your faith or belief choices. There are several facilities on and around the campus to support your faith and spiritual engagement.

Students will have access to:

• Prayer room on campus and Mosque (An-Nur) within the PT Inti area
• Christian church – GRII Bandung (Jl. Moch. Toha No.229, Ciseureuh, Kec. Regol, Kota Bandung, Jawa Barat 40255)
• Hindu temples – Pura Puser Dayeuh Siliwangi (Jl. Lembong No.38, Braga, Kec. Sumur Bandung, Kota Bandung, Jawa Barat 40111)
• Buddhist temples – Vihara Tagten Ling (Jl. Mekar Cemerlang No.2, Mekarwangi,Kec. Bojongloa Kidul, Jawa, Barat, Kota Bandung, Jawa Barat 40237)
• Non-denominational activities

Wellbeing is also about belonging and connection.

We may offer:

• Drop-in sessions, creative activities, and peer groups
• Group mentoring and peer support opportunities
• Co-production groups where students shape wellbeing services
• Orientation and preparation programs to help you settle into university life

Your safety is our priority. If you feel unable to keep yourself safe, please phone 110 for emergency help.

If you are on campus, call 110 for the emergency services. Afterwards, please call +62 811-2024-0447 for Security Reception to let them know (this is to ensure they can direct the emergency services appropriately on arrival). If you are unable to use a phone, speak to Student Services at Student Connect.

For Emergency Services please call

• Emergencies 110 or 112
• Fire: 112 or 113
• Ambulance 118 or 119
• Police 110
• Campus Security: +62 811-2024-0447

If you’ve witnessed or experienced behaviour or communication from someone that has caused you fear, offence or distress, you can contact Student Services for help, advice or to make a report.

We’re happy to talk to staff, students and visitors and we evaluate all incidents and communication.

For non-urgent support

If it’s not an emergency but you would like to speak to an advisor quickly, please contact our Support Services Team via WhatsApp at +62 811-2024-0447 Monday to Friday 8:00am – 4:00pm